Every business owner knows that excellent customer service is important, and as a customer, we should all have high standards when it comes to customer service. However, a lot of business owners make the mistake of not prioritizing customer service, or simply fail to follow customer service etiquette.
Jason Katzenback, co-founder and President of Amazing.com, recently shared 7 Steps to Delivering Outstanding Customer Service and we compiled the tips into a neat little infographic for you to always refer back to. Pin it, share it, use it as your background! Whatever it takes to improve your customer service strategy.
Tell us: Are you already doing all of these? If not, what are you planning on implementing into your customer service process?
Matt Clark is the Chairman and Co-Founder of Amazing.com, a serial entrepreneur, and investor. He’s been featured on Forbes, CNBC, and Entrepreneur.com.